Banking Insights

October 04, 2018  |  by Amie Scarpitti

When your consumers step up to your ATMs, they’re in a banking frame of mind. They’re interacting with a trusted source—the screen on your terminal—and they’re viewing wait screens while they conduct their transactions. There is no better time to connect with them through customized, personalized ads based on their specific banking history.

August 17, 2018  |  by David Phister

We've been a trusted security partner for over 160 years. We want to ensure you have the insights, tools and solutions you need to secure your assets, your data and your customers’ trust both today and tomorrow.

April 24, 2018  |  by Matthew Phillips

With other sectors starting to reap the benefits of personalized communication, where does banking fit into the race towards personalized services?

March 19, 2018  |  by Diebold Nixdorf

Our latest blog explores how we’re using patented machine learning algorithms based on more than 30 years of research work to deduce previously unknown fraud patterns by looking at highly complex Big Data sets in near real-time.

December 04, 2017  |  by Diebold Nixdorf

Though banks aren’t using the word “connected” just yet, they are starting to think in terms of omnichannel strategy. Providing an integrated physical and online experience — in many cases with a mobile app as well — is the first step in that journey.

November 15, 2017  |  by Amie Scarpitti

Your ATM fleet is an important marketing asset. Are you using it to its full potential?

November 01, 2017  |  by Bernd Redecker

Skimming is on the rise in certain regions even as it decreases in others. Meanwhile, newer threats such as logical and hacking attacks are becoming more complex and subtle. Over the past few years, logical attacks have become a major challenge and one that is only getting bigger. See how you can thwart these attacks before they start.

October 02, 2017  |  by Hormuzd (Homi) Karkaria

Move CX from a “want” to a “need” – and make some actionable changes that will help you offer an enhanced, consumer-centric experience. It starts with your internal departments.

September 25, 2017  |  by Yvonne Stoeckle

“With 4,000+ events possible, monitoring and reporting out just 60 general status messages means your team and techs are using a chainsaw when they could be using a scalpel.” Does your ATM Ops team have the visibility they need to react quickly and efficiently?

September 12, 2017  |  by B. Scott Harroff

Terminal security is a 24/7, 365-day-per-year job, and it requires the proper management tools and resources. Lax procedures (like failing to change default passwords) can quickly put your system at risk.